Despite the rising cost of doing business over the years, the Nigeria telecommunication industry has recorded a deliberate heavy reduction in cost of making calls in the country in the last 10 years.
According to the latest industry report for the sector, the annualized average cost per minute of a voice call during call traffic peak periods, across all the major telephony operators in the country has slumped by 67.26 per cent between 2007 and this year, 2016.
The report by the Nigerian Communications Commission (NCC) indicates that the average cost of calls made to a number within the same network (On-Net) and a number on another network (Off-Net) stood at N34.20k and N41.10k respectively totaling N75.30k in 2007.
However, On-Net and Off-Net tariffs now stand at N12.01k and N12.64 respectively to total N24.65k as against N75.30k recorded a decade ago.
As given by analysts in the industry, the effect of the reduced call rate tariff has reflected on the income Mobile Number operators (MNOs) in the country.
This is evident in the falling Average Revenue Per User (ARPU), which recently stooped further from $6 to $4 monthly.
Daily Trust gathered that the introduction of partial Zero-rated data tariffs bundles with voice calls has created and fueled a drive for lower price offerings to consumers of the big four MNOs.
Rising and continuing competition among operators, especially on marketing of On-Net calls against Off-Net calls has also been identified as a catalyst of the pricing regime.
The President, Association of the Telecommunications Companies of Nigeria (ATCON), Olusola Teniola, also identified Mobile Number Portability (MNP), as a reason for operator to now fight for customer loyalty and avoid their customer base from churning out of their network.
He said operators have taken to pricing gimmick to retain existing customers and attract new ones, while “This price reduction has led to the cost to the consumer being reduced on a year-on-year basis.”
Meanwhile, as subscribers spend less on telephony and operators earn less on same, some policy by the Nigerian Communications Commission (NCC) has cushioned the expected pinching effect on operators’ income and subscribers’ Quality of Service (QoS).
NCC’s intervention of imposing interconnection structures and data floor pricing directives has allowed continued competition to thrive, giving even new entrants or smaller players to roll out their respective services.
Similarly, Teniola explained that the costs of passive infrastructure, that is towers, are no longer born wholly to some extent by operators, especially, infant operators, and therefore infrastructure sharing at the passive level has helped to reduce operational expenditure (OPEX).
