The Managing Director Benin Electricity Distribution Company PLC (BEDC), Dr Henry Ajagbawa, has disclosed that the company, has engaged the services of 11 aggregators and 10,000 billing and payment agents to serve customers across Edo, Delta, Ondo and Ekiti states.
Dr. Ajagbawa disclosed this during an interactive session with BEDC billing and payment partners in Benin.
He said the engagement of the billing and payment aggregators and agents was to ensure a seamless vending and payment platforms across its franchise states.
“We had just one aggregator about 1,650 billing and payment agents when we assumed office and most customers had complained that they are unable to pay their bills because they cannot find agents to pay their bills through.
“We have therefore, appointed 11 aggregators who will come with over 10,000 agents to serve customers across BEDC franchise states.
“One of the pivot of BEDC is the ability to bill our customers after we have provided our services and our ability to collect our funds after we have billed our customers.
“So, we thought that the best way to serve our customers is to give them the convenient of being able to track down an agent within the proximity of the areas they live.
“What we did is to break the monopoly of one aggregator that we met on ground,” he said.
He explained that the company had concluded plans to reconnect communities that were disconnected from the national grid.
“We have also introduced a revenue assurance platform that would monitor the aggregators to ensure integrity in the process” he said.
Join Daily Trust WhatsApp Community For Quick Access To News and Happenings Around You.
