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ZENITH BANK is our Customer Loyalty Award 2023 winner for the Private Sector

After a thorough review of our customers and their business relationship with Media Trust Group by the Executive Management Committee of the company and the…

After a thorough review of our customers and their business relationship with Media Trust Group by the Executive Management Committee of the company and the Board of Directors, we are glad to present the customer loyalty award of the private sector to Zenith Bank Plc under the leadership of Dr. Ebenezer Onyeagwu, Group Managing Director/CEO.

  1. Zenith Bank is nominated under the Private Sector for this category for its Lifetime Value (LTV) to Media Trust. Lifetime Value refers to the total amount of money the bank has spent on our brand, right from the first to the latest business relationship between us.
  2. Repeated engagement and keying into our various products for over 10 years.
  3. Zenith Bank being the topmost revenue source in the Private Sector for Media Trust. The bank, under the leadership of your good self, has helped our company to grow in revenue, as it has been able to be the highest revenue source for us in the private sector within our financial year 2022 / 2023.

Licenced in May 1990, and commenced operations in July 1990 with its headquarters in Lagos, Zenith Bank Plc has over 500 branches and business offices in prime commercial centres in all states of the federation and the Federal Capital Territory (FCT).

Zenith Bank is built upon the three principles of people, technology and services. The optimisation of experience and satisfaction across its vast customer base inspires Zenith Bank’s digitalization strategy, which delivers innovative solutions that are consistently ahead of the local competition.

So far, the bank has notched some of the finest awards for financial service excellence since the beginning of the year, some of these include:

  • Biggest Bank in Nigeria by Tier-1 Capital
  • Best Commercial Bank in Nigeria 
  • Best Corporate Governance Bank in Nigeria.
  • Best Corporate Governance ‘Financial Services’ Bank in Africa
  • Most Sustainable Bank, Nigeria
  • Best Bank for Digital Solutions in Nigeria

Given the near-endless stream of unparalleled achievements that the bank has notched since its establishment in 1990, mostly across digital and sustainable banking, one of Nigeria’s leading financial institutions, Zenith Bank, has done more than perhaps any other to transform local banking into a thriving, innovative, and responsible sector.

Today, the bank is globally celebrated as a relentlessly forward-thinking institution, consistently setting the benchmark for digital banking across the Nigerian and African banking sectors.

For us – the Media Trust Group – you did not give us any reason to doubt your loyalty and support and we hold you very dear in our heart.

Media Trust Group has set aside today to appreciate and honour a distinguished customer that shows unequal loyalty in patronage over time.

It is therefore in consideration of the aforementioned that we are awarding Zenith Bank under your leadership, The Media Trust Customer Loyalty Award 2023 for the Private Sector.


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