The Nigeria Deposit Insurance Corporation (NDIC) says it is committed to ensuring that every customer with verified Bank Verification Number from the failed Heritage Bank is paid
Managing Director of NDIC, Bello Hassan stated this in Abuja on Tuesday at the Customer Service Week celebration organised by the corporation with the theme “Above and Beyond, “
Bello who was represented the Executive Director, Corporate Services of NDIC, Emily Osuji, said “This year’s theme encapsulates the commitment of NDOC to service delivery as the reflection of going above and beyond to transform relationship with customers.
“The NDIC also remains committed to fulfill its mandate and expectations which it has been doing in the last 35 years of its existence to ensure we create impact and boost depositors confidence in the banking industry, which is why are reiterating that every verified customer with NIN from the failed Heritage Bank will receive his payment,”
Also speaking, Nnenna Akajemeli the National Coordinator and Chief Executive Officer of SERVICOM Office stated that there is a need for customer-centric approach in the banking sector to ensure that complaints are promptly addressed while urging the NDIC to ensure that internet fraud in the banking sector is reduced.