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We have resolved over 170,000 complaints since 2021-Ombudsman

Federal Chief Commissioner, Public Complaints Commission (PCC), Abimbola Ayo Yusuf, says the commission has received 268,780 complaints and resolved 170,500 of them since he assumed…

Federal Chief Commissioner, Public Complaints Commission (PCC), Abimbola Ayo Yusuf, says the commission has received 268,780 complaints and resolved 170,500 of them since he assumed office in July 2021.

Speaking yesterday in Abuja during a press briefing to mark the 48-year anniversary of the commission, he said the complaints were from members of the public aside from cases initiated by the commission to address the systemic issues in ministries, departments and agencies (MDAs) and the private sector.

He said the goal of the commission was to keep putting smiles on the faces of Nigerians, resolve more cases, and ensure justice across the country.

He lamented that paucity of funds was the major challenge of the commission, hence, hoped that more consideration would be given to enable the commission serve the ever increasing number of people seeking justice.

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He said an enforcement unit of the commission in collaboration with the Nigerian Police Force (NPF) had handled about 35 cases with 20 successfully resolved through prosecution and N15.1 million recovered for various complaints.

Yusuf noted that under his watch there had been infrastructural developments, establishment of the Nigerian Ombudsman Radio as well as systemic investigations that cut across the six geo-political zones in the country.

He urged organisations to always cooperate with the commission while it discharges its responsibilities.

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