The United Bank for Africa (UBA) has launched a modern experience centre in Abuja to delight its customers.
The new UBA Experience Centre, which was commissioned, is situated at the Transcorp Hilton Hotel Abuja, and is a one-stop-shop which will provide guests and visitors with a first-class experience of the banks’ offerings across various channels and touchpoints, the bank said in a statement.
The UBA Group Chairman, Tony O. Elumelu, who commissioned the centre during the annual Group Chairman’s Forum in Abuja, said: “UBA has invested significantly in cutting edge technology in a bid to boost its overall services to customers and meet their needs at every touch point.
“The UBA Experience Centre is a further demonstration of the bank’s unalloyed commitment to ensuring premium services as well as reaffirming its customer focused culture globally,” Elumelu said in a statement.
The Group Managing Director, Mr Oliver Alawuba, said the new experience centre will go a long way towards complementing the bank’s offerings to customers visiting the hotel and beyond.
The state-of-the-art centre at the iconic flagship hospitality brand has a holographic receptionist and self-service kiosk, as it also offers instant card dispensing as well as cash withdrawal and cash deposit services.
The centre also provides a lounge and a coffee station for visitors, interactive screen displays for products and services and other entertainment menus and free WiFi to access UBA services.