The Transcorp Hilton Hotel, Abuja emerged winner of the World Travel awards for ‘Africa’s Leading Business Hotel,’ ‘Nigeria’s Leading Business Hotel,’ ‘Nigeria’s Leading Hotel,’ ‘Nigeria’s Leading MICE Hotel’ and ‘Nigeria’s Leading Hotel Suite (the Presidential Suite)’ at the Africa and Indian Ocean Gala Ceremony 2016 which was hosted by Diamonds La Gemma dell’est Zanzibar, Tanzania.
According to a release, Etienne Gailliez, the General Manager of the hotel said: “It is a great privilege and honour to receive World Travel Awards in five categories for the second year in a row. We are delighted that our efforts at delivering world class experiences consistently are recognized and appreciated by our discerning guests. The awards are a fitting reward for the hard work and dedication of our team members.”
Valentine Ozigbo, Managing Director/Chief Executive Officer of Transcorp Hotels Plc, said he was proud of the achievements of the hotel’s team. “The prestigious awards recognize and appreciate the efforts of our team members who deliver personalized guest experiences every day. Winning these awards ahead of the planned refurbishment of an award-winning facility means that we are poised to deliver unparalleled guest experiences on the continent of Africa,” Ozigbo said.
The recognition from World Travel Awards is coming on the heels of the hotel winning the TripAdvisor’s 2016 Travellers’ Choice Award and the 2015 Hilton Brand Awards for Middle East and Africa in two categories. The hotel had embarked on the implementation of operational excellence initiatives that focus on delivering extraordinary guest service.
