Sterling Bank Plc has emerged the overall best in the 2022 Nigerian Banking Sector Survey conducted by Afrinvest (West Africa) Limited, a financial service holding company with focus on West Africa.
This recognition follows closely on the heels of the bank’s recent victory at the Nigerian Fintech Awards in which the bank’s Chief Executive Officer, Abubakar Suleiman, received the Special Leadership in innovation awards and further highlights the results of Sterling’s recent efforts towards customer-focused innovation and excellent service delivery, chronicling the bank’s continuing rise as captured in her ranking in the top 2 for individual and SME banking customer experience in the 2021 KPMG banking industry report.
Analysts at Afrinvest said they conducted a survey as part of the annual Banking Sector Report to evaluate the Nigerian banking experience, stating that they received a total response of 1,946 from across the country for a diverse experience.
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