The National Pension Commission says it has concluded plans to digitise the application for Pension Clearance Clearance Certificates by employers of organisation
The head, Investment Supervision Department at PenCom, Mr. Abdulqadir Dahiru, stated this in an interview with journalists as part of activities to mark the Customer Service Week celebration as well as the Launch of Service Charter by the Commission.
Dahiru stated that “The Pension clearance certificate is one of the essential services provided by the National Pension Commission and PenCom is aware that there has been issues in the past, especially from people that want to use the certificate to apply for government contracts,
“Therefore, as part our renewed strategies for better services, the whole process was reviewed and automated. So starting from next year, employers can sit in the comfort of their houses, apply and upload the necessary documents and within five working days their pension clearance certificate will be ready because everything has been automated,” he explained.
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Speaking during the launch of the Service Charter by the Commission, the Director General of the Commission, Omolola Oloworaran, said the Charter is “Designed to define clear service delivery expectations, both for us at PenCom and for the Pension Fund Administrators (PFAs) and other operators we oversee. It sets the benchmarks that will govern our interactions and ensure that the trust placed in us by the Nigerian public is maintained and continually enhanced,”
Also speaking, Head, Surveillance Department, Mr. Saleem Abdulrahman said the Commission has also reduced the time for application approval of retirement benefits payment from five working days to 48 hours, while urging prospective retirees to start engaging their Pension Fund Administrator to make the process of accessing the funds seamless.
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