OPay, a leading financial service institution, has urged its customers to complete the mandatory Bank Verification Number (BVN) or National Identification Number (NIN) verification on their accounts.
Based on CBN’s regulation, OPay urges anyone who has not completed the account information update to do so by clicking the in-app notification and follow the step-by-step prompts to update their account information to enjoy using the service.
For complaints or issues encountered during the process, the firm urged customers to contact OPay’s customer service for assistance via the in-app self-service, social media channels, or visit any of OPay’s offices closest to them.
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They are available 24/7 to resolve any complaints and guide users through the verification process.
MD/CEO of OPay, Dauda Gotring, said, “This verification process will contribute to a safer financial ecosystem for everyone. We encourage all users to verify their accounts with BVN or NIN and we have built the product to guarantee a smooth process and 24/7 customer service via all channels to provide any support needed.”
