The Nigerian Communications Commission (NCC) has insisted that Mobile Network Operators (MNOs), their licensed agents and telecom subscribers, should always comply with the Subscriber Identity Module (SIM) registration, activation and replacement procedures as set out in the Revised National Identity Policy for SIM Registration.
The commission made the request yesterday during the 6th Edition of the Telecom Consumer Town Hall on Radio (TCTHR), a radio-based interactive consumer outreach programme of the commission, broadcast under the auspices of NCC Digital Signature, the commission’s flagship radio programme.
Speaking during the radio sensitisation programme, the Director, Consumer Affairs Bureau, NCC, Efosa Idehen, said while operators are to ensure strict compliance when registering their customers, the SIM card owners too have the responsibility to be vigilant to ensure that they are properly captured either for new SIM activation or SIM replacement.
Idehen underscored the significance of SIM registration to personal and national security, and asserted that compliance with the stipulated procedures for SIM replacement will forestall identity theft, fraudulent SIM swap and other deceitful activities that can be carried out with a SIM card.
He also advised telecom consumers to be wary of fake SIM registration agents purporting to be working for MNOs with the intent to defraud unsuspecting subscribers.
He said one of the antics of such agents is to ask for the one-time password (OTP) forwarded to the consumer for activation of the SIM, especially after the SIM replacement process has been done. He warned telecom consumers to be wary of such scams.
Addressing the requirements for SIM replacement, the Director, Public Affairs, NCC, Dr Ikechukwu Adinde, said the use of National Identification Number (NIN) is compulsory in addition to all other criteria stated in the SIM Replacement Guidelines.