The Lagos Continental Hotel has been honoured with the prestigious title of Hotel of the Year at the 2024 Hotel Managers Conference which was held in the Grand African Ballroom of Lagos Continental, highlighting the hotel’s exceptional contribution to luxury hospitality.
The accolade is a significant addition to an impressive list of awards for the Continental Hotels Group Nigeria.
The Hotel of the Year award celebrates hotels that deliver outstanding services and demonstrate remarkable performance in the luxury hospitality industry.
The General Manager of Lagos Continental, Karl Hala, emphasised the importance of integrating technology into hospitality to enhance guest experiences and ensure service excellence.
He said, “In an ever-evolving technological world, it’s up to us as hospitality professionals to keep up with the times and look for innovative ways to continuously improve our services such as using algorithms to personalise services for guests based on their past behaviours and experiences.”
Hala expressed gratitude over the award, saying, “Every award we win solidifies the efforts we put into making this hotel a standout success.”
Join Daily Trust WhatsApp Community For Quick Access To News and Happenings Around You.
