Kano Electricity clarifies new tariff increment, assures customers of improved supply

The Management of Kano Electricity Distribution Company (KEDCO) says the new tariff increment as approved by Nigerian Electricity Regulatory Commission (NERC) is not applicable to all its customers in Kano, Katsina and Jigawa States.

The Management in a statement by Head, Corporate Communications, Ibrahim Sani Shawai, said such clarification become necessary to clear the air on issues around the Band classifications of customers and to put in right perspectives that the tariff increment does not affect all customers.

“According to the new tariff, only customers on Bands A, B and C who enjoy a minimum supply of 20, 16 and 12 hours respectively will be affected by the new tariff increment while customers on Band D and E with less than 12 hours of supply per day will not be affected by the increment for now. This equally applies to those categorised as life line customers who do not consume more than 50 units(kWh) per month,” he noted.

He added that there is no need for panic especially by customers in the aforementioned categories of Bands D and E, as KEDCO will ensure they enjoy improved supply while also guaranteeing quality service delivery.

“Every customer in KEDCO is important to us and it is our responsibility to protect their interests with all fairness to ensure that customers across our franchise enjoy better service delivery in line with our customer-centric policy,” He quoted the Managing Director and Chief Executive Officer of KEDCO, Dr Jamil Isyaku Gwamna in the statement.