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Galaxy Backbone, KOICA move to strengthen government, citizen engagement through ICT

Galaxy Backbone and the Korea International Cooperation Agency (KOICA) have collaborated to strengthen government to citizen engagement through ICT.

This was disclosed when the two agencies hosted a high-level engagement workshop with the 12 key government agencies that will drive the first phase of the e-governace  project.

Officials disclosed that the collaboration marks a significant step forward in Nigeria’s ongoing digital transformation efforts, with the goal of improving Government-to-Citizen (G2C) interactions and enabling easier access to government services.

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The Government Service Portal is a unified digital platform designed to enhance the delivery of public services by providing a seamless, secure, and accessible portal where citizens can interact with multiple government agencies.

Through this portal, citizens can access critical services such as NIN Registration, Immigration Services, healthcare services, and more—with little or no need to visit to physical offices.

Galaxy Backbone, through its partnership with KOICA، said it has ensured that the platform leverages the latest technologies, prioritizing user experience, accessibility, and cybersecurity.

KOICA has provided technical expertise, capacity-building support, and funding for the development of the portal, underscoring the shared commitment to Nigeria’s e-government strategy.

Speaking at the workshop, the Permanent Secretary Federal Ministry of Communications, Innovation & Digital Economy, who represented the minister, highlighted the significance of this project and the need to deepen collaboration and deeper citizen engagement.

Prof. Ibrahim Adeyanyu, Managing Director/CEO of Galaxy Backbone, emphasized the significance of this initiative in transforming how government services are delivered to Nigerians.

He said: “The Government Service Portal is a testament to Nigeria’s dedication to embracing digitalisation for improved governance. Galaxy Backbone is proud to lead this initiative, working alongside KOICA to make public services more efficient, transparent, and accessible to all. With the engagement of these pilot agencies, we are taking a major step toward a fully digitized public service ecosystem that will benefit every Nigerian citizen.”

KOICA’s Country Director, Mr. Sunjil SON, expressed the agency’s commitment to supporting Nigeria’s journey toward an inclusive digital economy, stating:

“KOICA is delighted to partner with Galaxy Backbone and the Government of Nigeria in delivering a platform that will change how citizens interact with their government. This initiative aligns with our broader mission of promoting sustainable development through technology and innovation.”

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