Customers stranded at ATM points in Ibadan

Many bank customers in Ibadan were yesterday stranded at various automated teller machine (ATM) points in Ibadan.

A correspondent of the News Agency of Nigeria (NAN), who visited some banks at Challenge, Ring Road, Dugbe, Bodija and Iwo Road areas, observed that virtually all banks did not dispense cash.

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Also, most banks at Ring Road were not dispensing cash while long queues were also noticed at Access Bank in Challenge.

Most of the customers in some of the areas told NAN that a poor network might be responsible for the situation, while other machines did not have the cash to dispense.

A customer, Mr John Adeyemi, expressed frustration over his inability to access cash through ATM machine since December 24.

“I have been moving around since December 24 looking for where to withdraw, but all to no avail. I don’t know why banks should not load their ATM machines, especially at a period like this.

“We expect better services from our financial institutions,” he said.

Another customer, Mrs Victoria Ayeni, said that she had to drive from Challenge to Ring Road to withdraw money but could not achieve the purpose.

Similarly, Mr David Ogundele, said that he had become tired of moving around and thus, opted for withdrawal through POS.

He, however, said that most POS operators were also having the same network and dispensing issues.

“The one I used debited me without bringing out cash, worsening the already bad situation,” he said. (NAN)