The Nigerian Electricity Regulatory Commission (NERC) has insisted that power consumers have the right to be metered by the Distribution Companies (DisCos) serving them.
The Commissioner for Consumers Affairs at NERC, Aisha Mahmud, stated this in Abuja on Wednesday at the opening session of a NERC/Abuja Electricity Distribution Company (AEDC) Customer Complaint Resolution Meeting.
She said, “It was our duty to tell them that it is their right to get a meter as Discos are not doing you any favour to issue you a meter.”
Mahmud noted that the commission has the right to educate consumers and that was the objective of the meeting.
Solvent Digital restates commitment to serve customers better
Ekiti promises adequate security during festive season
On his part, the Managing Director of AEDC, Adeoye Fadeyibi, who was represented by the Head, Regulatory and Government Relation, Olajumoke Delano committed that the DisCo would quickly resolve complaints.
He said, “AEDC is prepared to look into the complaints of their customers quickly.”
