The Corporate Affairs Commission (CAC) says it is building infrastructure that will boost its customer feedback mechanism and ensure efficient customer service delivery from businesses and other Micro, Small and Medium Enterprises.
The Registrar-General/CEO, Corporate Affairs Commission, Hussaini Ishaq Magaji, stated this at the weekend at the customer service week celebration organised by the CAC with the theme, “Above and beyond” in Abuja.
He said: “The automated feedback module of the call centre infrastructure by the CAC will enable customers to relate their service experiences back to the commission through the platform.
“The customer service department will collate the feedback, analyse it, and provide speedy resolution to noticeable challenges.”
Magaji reaffirmed the CAC’s commitment to enhancing user-friendly experience, and offer seamless services in line with global best practices.
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