Federal Capital Territory (FCT) Minister of State, Dr. Ramatu Tijjani Aliyu, said the creation of the Reform Coordination and Service Improvement (RCSI) Department in the Federal Capital Territory Administration was part of the determination of the administration to reform the public service.
The minister stated this at a one-day seminar on National Strategy on Public Service Reforms for all directorate cadres in the Federal Capital Territory Administration held at the FCDA conference hall in Abuja.
Aliyu, who was represented by her Senior Special Assistant on Administration and Strategy, Prof. Muhammad Usman, stressed that the creation of the reform department underscores a clear intent to continue to pilot the reform initiatives of the Federal Government such as institutionalising the Ease of Doing Business policy, and pushing hard to achieve the key programme objectives of economic diversification, private sector-led job creation, and aggressive poverty alleviation.
She noted that since the creation of the Federal Capital Territory Administration in 2004, following the scrapping of the MFCT via Dissolution Order No 1 of 2004, the administration has carried out so many reforms which gave birth to the establishment of new Mandate Secretariats, Departments and Agencies.
She added that such reforms have assisted in reducing duplications, promoting transparency and providing key services to the residents of the territory, just as she called on the leadership of the civil service represented by the directorate cadres to translate the vision into effective and efficient service delivery.
“The creation of the Reform Coordination and Service Improvement (RCSI) Department in the Federal Capital Territory Administration is not only in tandem with the Office of the Head of Service of the Federation, it is a part of the internal efforts to reposition the Administration for efficient and effective service delivery,” she said.
Earlier, the pioneer Acting Director of Reform Coordination and Service Improvement Department, Dr. Jumai Ahmadu, said the department was established to serve the people, especially in areas where the services are not being carried out as they should be.
She acknowledged that the department might not have all the knowledge to perform, but emphasized that constant interface with stakeholders and other departments and agencies would largely improve service delivery of the administration.