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MTN trains staff on leadership, business strategy

Some top-level management staffs of MTN Nigeria have been trained under its ‘The Leadership Gathering (TLG)’ programme designed to inspire ideas and connect the dots around the company’s BRIGHT strategy (a well-defined six-pillar strategy), strengthen bonds amongst colleagues and deepen the connections between staff and the company.

The inaugural leadership programme, held in Lagos, also featured a robust discussion led by MTN Nigeria CEO, Ferdi Moolman with the theme: “Together Towards Tomorrow.”

The discussion featured insights from MTN Group CEO, Rob Shuter; Craig Wing, a partner at Future World International; and Mark Holtshousen, an Executive Coach and Senior Manager, Global Talent Solution, MTN Group, among others.

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Addressing participants at the programme, Mr. Moolman said the programme “is our way of rewarding the fantastic work that our leaders and managers continue to put into building the most impactful company in Nigeria.”

Also speaking, Mr. Shuter said the programme is essential to expand the strength of its staff as an avenue to enable the company push beyond its current purpose to even greater causes.

According to him, the company does not “merely want to be the network that provides a person with a handset, a call and data plan. We’re also interested in what they are doing with the device. That explains our move into financial services and digital services.”

During an interactive session, Mr. Wing, who is a partner at Future World International, said that the company served only one customer and needs to see itself as such.

“If I was to say to you how many customers MTN has and you say 80 odd million, it will be the wrong answer. You have only one customer that you serve 80 million ways a day,” he said

Holtshousen, however, talked about the importance of the balance of family and life outside of the workplace.

He explained that the connection between a healthy family life, the dopamine effect from a successful career and how a satisfying life cannot be sacrificed for success.

“Character is important. People don’t follow the title. People follow the leader. I’ll take a compassionate leader over a capable one every day of the week,” he added.

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