Two weeks after temporarily shutting its app for users, Nigeria’s leading motorbike hailing service, Gokada, has relaunched its operations in Lagos.
Gokada said it was relaunching with new motorcycles and better equipped pilots “who have been extensively trained in safe driving standards, GPS navigation and customer service.”
It would be recalled that the company shut down on August 14, 2019, to enable it improve on safety standards and the competence of its riders.
All the newly trained pilots graduated on Monday, August 26, 2019, while the service resumed with pilots on the road yesterday, August 27, 2019.
Gokada promised there would be many surprises for customers, including an iPhone X for one lucky passenger.
The founder and Co-CEO of Gokada, Fahim Saleh, said the brand, during the pause, upskilled existing and newly engaged GPilots in advanced knowledge of defensive driving behaviours for enhanced safety, GPS navigation and optimised customer service delivery.
Gokada also overhauled its entire motorbike fleet and acquired first-of-its-kind, super-efficient TVS motorbikes and fitted their pilots with Bluetooth-enabled helmets allowing for more seamless communication and navigation experience.
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